INFORMATION COLLECTION & USE
In order to use this Site, you must first complete the registration form and enter your email address that the Site uses in combination with your password as your login credentials. During the registration process, you are required to give contact information such as name, address, phone number and email address. This allows us to provide services and features that most likely meet your needs, and to customize our service to make your experience safer and easier. We only collect personal information about you that we consider necessary for achieving this purpose.
In general, you can browse the Site without providing us with any personal information about yourself. Once you agree to provide us with personal information, you are no longer anonymous to us. If you choose to use our services, we may require you to provide contact and identity information, billing information and other personal information as indicated on the forms throughout the Site. Where possible, we indicate which fields are required and which are optional. You always have the option to not provide information by choosing not to use a particular service or feature.
Under some circumstances we may require some additional financial information. We use your financial information, including credit card information, to verify the accuracy of your name, address and other information, as well as to bill you for your use of our services.
We automatically track certain information based upon your behavior on the Site. We use this information to do internal research on our users’ demographics, interest, and behavior to better understand, protect and serve you and our community. This information may include the URL that you just came from, which URL you go to next, your computer browser information, and your IP address.
If you choose to list freight or bid on freight on the Site, we collect information about your activity and behavior. We also collect other users’ comments about you in our feedback area.
Additionally, as part of the registration process, Haultips. requires members registering as a service provider to submit certain commercial information such as a commercial service provider’s license number and/or any other authority a service provider chooses to include. It is up to each member individually to provide this information and, while we will utilize and rely on a third party commercial service (SaferWatch) to verify this information, we cannot guarantee its accuracy. This information can be viewed by other members on the member’s profile page.
If you choose to post messages on our Community Discussion Forums or leave feedback for other members, we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law. See “Community Discussion Forums” section below.
If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Site, we may collect and retain such information in a file specific to you.
From time-to-time we may provide you the opportunity to participate in contests or surveys on the Site. If you choose to participate, we will request certain personally identifiable information, including your email address, from you. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes contact information and demographic information. We will not share the personally identifiable information you provide through a contest or survey with other third parties unless we give you prior notice and choice.
If you choose to use our referral service to tell a friend about the Site, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the Site. Haultips. stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program.
USES OF YOUR INFORMATION
We use your personal information, including your email address, to facilitate the services you request. We use your personal information in the file we maintain about you, and other information we obtain from your current and past activities on the Site to: resolve disputes; troubleshoot problems; help promote safe matching; collect fees owed; measure consumer interest in our products and services; inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our User Agreement (to review Haultips.'s User Agreement and as otherwise described to you at the time of collection. At times, we may look across multiple users to identify problems or resolve disputes, and in particular we may examine your personal information to identify users using multiple usernames or aliases. We may compare and review your personal information for errors, omissions and for accuracy.
You agree that we may use personal information, including your email address, to improve our marketing and promotional efforts, to analyze site usage, to improve our content and product offerings, and to customize the Site's content, layout, and services. These uses improve the Site and better tailor it to meet your needs, so as to provide you with a smooth, efficient, safe and customized experience while using the Site.
COMMUNICATIONS FROM THE SITE
We will occasionally send you information on products, services, special deals and promotions, as well as a newsletter. You are signed up for these emails at registration or within your account settings and you may unsubscribe at any time by following the directions to unsubscribe, either as provided for in such emails, through your account settings or as instructed by a customer services representative.
Out of respect for your privacy, we provide you a way to unsubscribe from each of these communications. If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter.
You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party. Currently it is not our policy to make this information available to any third parties.
We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email. Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.
Based upon the personally identifiable information you provide us, we will send you a welcoming email to verify your email address and password. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. Email is the primary means of communication between members doing transactions on the site and you must be able to receive this information to use Haultips. properly.
INFORMATION SHARING AND DISCLOSURE
As a matter of policy, we do not sell, rent or share any of your personal information, including your email address, to third parties for their marketing purposes without your explicit consent. However, the following describes some of the ways that your personal information may be disclosed in the normal scope of business to provide our services:
OBShhip. Community: Your name is displayed throughout the Site and is therefore available to other members. All of your activities on the Site will be identifiable to your username. Other members can see shipments you have listed, your feedback rating and associated comments, your postings on the Site, and so on. Therefore, if you associate your name with your username, the people you have revealed your name to will be able to personally identify your Haultips. activities. If you are involved in a transaction, we have features that allow parties to the transaction to view your email address and obtain your contact information to help complete the transaction. Further, we may send out notices to you or other community members regarding suspicious activity or policy violations on the Site.
Legal Requests: Haultips. cooperates with law enforcement inquiries, as well as other third parties to enforce laws, such as: intellectual property rights, fraud and other rights, to help protect you and the Haultips. community from bad actors. Therefore, in response to a verified request by law enforcement or other government officials relating to a criminal investigation or alleged illegal activity, we can (and you authorize us to) disclose your name, city, state, telephone number, email address, username history, fraud complaints, and bidding and listing history without a subpoena. Without limiting the above, in an effort to respect your privacy and our ability to keep the community free from bad actors, we will not otherwise disclose your personal information to law enforcement or other government officials without a subpoena, court order or substantially similar legal procedure, except when we believe in good faith that the disclosure of information is necessary to: prevent imminent physical harm or financial loss; or report suspected illegal activity.
A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use both session ID cookies and persistent cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file. Persistent cookies also enable us to track referrals and target the interests of our users to enhance the experience on our site. If you reject cookies, you may still use our site, but your ability to use some areas of our site, such as contests or surveys, will be limited. When Haultips. sets a cookie, it is not tied to your personally identifiable information directly; rather, it is tied to your Haultips. login credentials which is tied to your personally identifiable information.
LINKS TO OTHER SITES
This Web site may contain links to other sites that are not owned or controlled by Haultips. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies only to information collected by this Web site.
COMMUNITY DISCUSSION FORUMS
If you use a bulletin board on the Site, you should be aware that any personally identifiable information that you submit on the bulletin board, including your email address, can be read, collected, or used by other users of such bulletin boards, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these bulletin boards.
ACCESS TO PERSONALLY IDENTIFIABLE INFORMATION
If your personally identifiable information, including your email address, changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by making the change on our My Account page or by contacting Haultips. Customer Support.
The security of your personal information is important to us. When you enter sensitive information (such as a credit card number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL).
We follow generally accepted industry standards to protect personal information, including your email address, submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
In the event Haultips. goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information, including your email address, will likely be among the assets transferred. You will be notified via email of any such change in ownership or control of your personal information.
CHANGES IN THIS PRIVACY STATEMENT